Terms & Conditions

Effective Date: November 4, 2026
Last Updated: November 4, 2026

Welcome to Shella Create!

These Terms & Conditions govern your access to and use of our website, online store, digital products, and educational resources.

Please read them carefully before using our website or making a purchase.

By using our website or purchasing our products, you agree to these Terms & Conditions to the extent permitted by applicable law. If you do not agree, please discontinue your use of our website.

1. About Shella Create

Shella Create is a digital education and content creation brand operated by SHL.MEDIA DIGITAL MARKETING SERVICES, a business registered in the Philippines.

We provide educational content, tutorials, digital guides, templates, and other resources for entrepreneurs, business owners, and content creators.

Our online store is powered by Hostinger Ecommerce.

Business Name: SHL.MEDIA DIGITAL MARKETING SERVICES
Brand: Shella Create
Business Address: Santa Maria, Ilocos Sur, Philippines 2705
Website: https://www.shellacreate.com
Email: shellacreate.contact@gmail.com

2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

  • Use our website for fraudulent, unlawful, or harmful activities.

  • Attempt to gain unauthorized access to our systems or customer information.

  • Introduce viruses, malicious software, or other harmful code.

  • Copy, reproduce, or distribute protected website content without authorization, except where permitted by law.

  • Interfere with the security, availability, or proper operation of our website.

We reserve the right to restrict access or take appropriate action when these Terms are violated, subject to applicable law.

3. Digital Products and Educational Resources

Shella Create sells digital products, including guides, templates, prompt libraries, and other educational materials.

Product descriptions explain what is included, the delivery format, and any relevant requirements.

Unless expressly stated otherwise:

  • Our products are delivered digitally.

  • No physical items will be shipped.

  • Third-party software subscriptions, AI generation credits, and other paid tools are not included.

  • Customers are responsible for obtaining access to any third-party applications required to use a purchased resource.

We make reasonable efforts to ensure that product descriptions, specifications, and images accurately represent the products offered.

Product mockups and promotional images may be illustrative. The written product description identifies what the buyer will receive.

4. Pricing and Payments

Product prices are displayed on our website in the currency indicated at checkout.

Payments are processed through available payment providers, including PayPal.

By placing an order, you agree to provide accurate billing and contact information and authorize payment for the amount displayed at checkout.

Any applicable taxes and additional charges collected by our store will be disclosed as required before the purchase is completed.

Currency conversion fees or other charges imposed independently by your payment provider may also apply.

We reserve the right to update product prices and promotions. Changes will not alter the agreed price of an already completed purchase.

5. Order Confirmation and Digital Delivery

After successful payment confirmation, digital products are generally delivered through Hostinger Ecommerce using an automated email containing a download or access link.

Some products may include access to Google Docs or other third-party platforms.

Customers are responsible for entering a valid email address and checking their inbox, spam folder, and other relevant folders for purchase-related emails.

If you do not receive your product or encounter an access problem, please contact us at: shellacreate.contact@gmail.com

We will take reasonable steps to investigate delivery issues and provide the purchased product or an appropriate remedy in accordance with our Refund Policy and applicable law.

6. Digital Product License and Permitted Use

When you purchase a digital product from Shella Create, you receive a limited, non-exclusive, non-transferable license to use the purchased materials for your own individual purposes, subject to these Terms and applicable law.

For products containing customizable prompts, such as the AI MICRO-DRAMA GUIDE CREATOR'S PLAYBOOK, you are permitted to:

  • Copy and customize the provided prompts for your own creative projects.

  • Adapt the workflows and techniques to develop original stories, images, and videos.

  • Use your independently created projects for personal or commercial purposes, subject to applicable laws and the terms of any third-party tools used.

  • Create a personal working copy of an editable template when that functionality is included with the purchase.

However, purchasing a product does not give you ownership of Shella Create's original guide, compilation, design, or other protected material.

You may not, without prior written permission:

  • Resell, sublicense, or redistribute the purchased guide or compiled prompt collection as a standalone product.

  • Upload the complete product or a substantially reproduced version to public websites, marketplaces, or shared libraries.

  • Repackage our product as your own ebook, course material, template bundle, or prompt library for resale or distribution.

  • Share purchased access links or distribute copies to others outside the permitted individual use.

  • Remove or alter copyright notices in copies distributed without authorization.

These restrictions apply to the extent enforceable under applicable intellectual property and contract laws and do not limit lawful uses or exceptions recognized by those laws.

For business-wide, team, or redistribution licensing inquiries, please contact us.

7. Intellectual Property Rights

The original text, graphics, design, organization, compilations, branding, and other protectable materials on Shella Create are owned by their respective rights holders and are protected to the extent provided by applicable intellectual property laws.

The Shella Create name, original branding, and website materials may not be used in ways that falsely imply our approval, sponsorship, or affiliation.

Purchasing or accessing our products does not transfer ownership of intellectual property rights.

We do not claim ownership over third-party trademarks, platforms, or content merely because they are mentioned in our educational materials.

8. AI Tools and Third-Party Platforms

Our tutorials and digital resources may demonstrate third-party applications, including ChatGPT, Higgsfield, CapCut, Canva, Gamma, Google Docs, and other digital tools.

These platforms operate independently and are subject to their own terms of service, privacy policies, pricing, licensing requirements, and usage restrictions.

You are responsible for reviewing the applicable terms before using any third-party platform, particularly when generating content for commercial purposes.

We cannot guarantee that AI tools will produce identical, error-free, or consistent results.

Third-party features, availability, subscription prices, and generation credits may change without notice.

9. Educational Content and Results

All tutorials, guides, prompts, and other educational resources provided by Shella Create are intended for general educational and informational purposes.

We share methods, experiences, examples, and creative workflows, but we do not guarantee:

  • Particular AI-generated results or technical performance.

  • Specific social media views, subscribers, or engagement.

  • Business revenue, sales, profits, or other financial outcomes.

  • That third-party software will remain compatible with every resource or workflow.

Results may depend on your skills, decisions, prompts, software settings, available tools, and other factors.

You are responsible for reviewing and evaluating the suitability of the information for your intended use.

10. Refunds, Cancellations, and Purchase Issues

Because our products are digital and may be accessible immediately after purchase, we generally do not offer refunds solely because a customer changes their mind after receiving access.

However, this does not affect applicable consumer rights.

If a product is defective, materially different from its description, incorrectly delivered, or inaccessible due to an issue attributable to us, you may be entitled to an appropriate remedy.

Please review our separate Refund Policy, which forms part of these Terms.

Nothing in these Terms limits rights or remedies that cannot lawfully be excluded.

11. Privacy and Personal Information

We respect your privacy and handle personal information in accordance with our Privacy Policy and applicable laws, including the Philippine Data Privacy Act of 2012.

By using our website, you acknowledge that personal information may be processed as described in our Privacy Policy.

Where consent is legally required, we will request it separately.

Please review our Privacy Policy for more details.

12. Affiliate Links and Sponsored Content

Some articles, videos, digital resources, and website pages may include affiliate links or sponsored content.

We may receive compensation or earn commissions from qualifying purchases made through certain affiliate links.

We aim to disclose relevant commercial relationships clearly and in accordance with applicable requirements.

Affiliate relationships do not guarantee the quality, suitability, or results of third-party products or services.

13. Website Availability and Technical Issues

We aim to keep our website and digital resources accessible, but temporary interruptions may occur due to maintenance, technical problems, service provider outages, or circumstances outside our reasonable control.

If an interruption prevents you from accessing a purchased product, please contact us so we can investigate and provide an appropriate solution.

We may update our website or digital resources to improve accuracy, security, usability, or performance.

We will not use website modifications to remove statutory consumer rights or avoid obligations relating to completed purchases.

14. Limitation of Liability

To the extent permitted by applicable law, Shella Create is not responsible for indirect or consequential losses arising solely from a customer's independent business decisions, reliance on general educational information, or use of third-party tools beyond our control.

However, nothing in these Terms excludes or limits liability for fraud, intentional misconduct, obligations relating to defective or misrepresented products, or any other liability that cannot lawfully be excluded or limited.

Our obligations concerning purchased digital products remain subject to applicable consumer protection laws.

15. Complaints and Dispute Resolution

We encourage customers to contact us first if they experience a problem with a purchase.

Please send your concern, relevant order information, and a brief description of the issue to: shellacreate.contact@gmail.com

We will review complaints in good faith and work toward an appropriate resolution.

If an issue cannot be resolved directly, you may pursue applicable remedies through authorized consumer protection agencies, alternative dispute resolution processes, or competent courts.

16. Governing Law

These Terms & Conditions are governed by the laws of the Republic of the Philippines, subject to mandatory consumer protection laws that may apply to customers in other jurisdictions.

Nothing in this section removes legal protections that cannot be waived under applicable law.

17. Changes to These Terms

We may update these Terms & Conditions to reflect changes in our products, business operations, website features, or legal requirements.

When updates are made, we will revise the "Last Updated" date.

Material changes will be communicated where required by law.

Changes will not retroactively remove rights relating to completed purchases where doing so would be unlawful.

18. Contact Us

For questions about these Terms & Conditions, purchases, or digital products, please contact:

Shella Create
Operated by SHL.MEDIA DIGITAL MARKETING SERVICES
Business Address: Santa Maria, Ilocos Sur, Philippines 2705
Website: https://www.shellacreate.com
Email: shellacreate.contact@gmail.com

© 2026 Shella Create. All rights reserved.